The Elo 2494L open frame touchscreen delivers a professional-grade wide viewing angle 23.8-inch Full-HD display in a sleek and thin form factor. The touchscreen glass is built and tested to provide robust impact resistance by exceeding the UL60950 ball-drop and IK07 impact immunity requirements. The monitor offers multiple mounting options, sleek edge-to-edge glass architecture and can handle 24/7 operation, making it ideal for public venue self-service kiosks and built-in application installs for retail, hotels, gaming, transportation and other commercial uses.


Special SuzoHapp part number for this top seller without accessories is E331987.

Easily integrated

Elo Projected Capacitive (PCAP) units are sealed against dirt and dust to simplify integration into the final enclosure. And with the capability to support touch through glass (available upon request), the monitor can be sealed into a solution and obtain an IP65 rating on the front side of the unit. The flush mount kit is included to enable a seamless and elegant front cabinet surface. And, as with all Elo open frame touchscreen displays, Elo controls the design and tooling to help ensure future products will be identical in form, fit and mechanical design whenever possible helping you to minimize costly enclosure changes.

Touch ready

Designed for touch from the start, the seamless zero-bezel multi-touch display is available with Elo’s latest PCAP all-glass PCAP technology. The monitor’s PCAP offers fast and extremely sensitive response similar to the experience on mobile devices and is compatible with Windows® 7, Windows 8 and Windows 10. The touchscreen provides pure glass construction to deliver a clear, bright and long-lasting touchscreen solution.


The Elo open frame touchscreen display delivers the quality and reliability Elo is known for and is backed by a three-year standard warranty. Designed and built by Elo, using Elo’s own touchscreens, software and drivers ensuring everything is designed to work together and tested as part of their life-testing processes. All Elo products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF (demonstrated).


DisplayPort V1.1a


Model 2494L-2
Part Number(s) E331987 (without accessories)
Diagonal Size 23.8"
Aspect Ratio 16:9
Brightness 250
Contrast Ratio 3000:1
Viewing Angle 178°/178°
Number of Colors 16.7M
Response Time (msec, typical) 16
Resolutions 640x480 60Hz
720x400 70Hz
800x500 60Hz
800x600 56/60Hz
1024x768 60Hz
1280x800 60Hz
1280x1024 60Hz
1920x1080 50/60Hz (1080P FHD native)
1366x768 60Hz
1440x900 60Hz
1680x1050 60Hz
Active Area 20.75" x 11.67" / 527.04 x 296.46mm
Dimensions 22.41" x 13.43" x 1.46" 569.2 x 341.1 x 37mm
Enclosure Color Black
Video Interface VGA, HDMI V1.3, DisplayPort V1.1a
Touch/Non-Touch Type 10-Touch PCAP
Touch Interface USB 2.0 Type B
On Screen Display

Tethered OSD Control box.

Controls: Menu, Up, Down, Select, Power

Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, color Temperature, OSD Timeout, OSD Language, OSD H-Position, OSD V-Position, Recall Defaults, Video Priority, Information, Touch On Sleep Mode

Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese

Lockouts: OSD, Power

Power Supply External DC - Optional Power Brick (sold separately)
Input Power Connector

Coaxial Power Jack (2.0mm (+0.0 -0.1mm) pin outer diameter,

6.4mm (±0.3mm) barrel inner diameter,

8.8mm (±0.3mm) barrel depth

Input Voltage 12VDC ±5%
Power Consumption

ON: 27.3W, SLEEP: 1.5W, OFF: 0.5W

Operating Temperature 0°C to 40°C / 32°F to 104°F
Storage Temperature -20°C to 60°C / -4°F to 140°F
Humidity Operating: 20% to 80% Storage: 10% to 95%
Warranty 3-year including panel 50,000 hour MTBF (demonstrated)
Regulatory Approvals

Australia RCM
Canada cUL, IC
China CCC
Europe CE TÜV
Japan VCCI
Korea KCC
Mexico CoC
Taiwan BSMI
United States UL, FCC
International CB
RoHS, China RoHS, WEEE

Mounting Options

4-hole 200x100mm VESA mount, or
2-hole mounting interface on all 4 sides
Flush mount with included brackets
See dimensional drawings for details

What's in the box Cables/brackets/OSD not included



Elo Open Frame Overview

Elo 2494L - Datasheet

Elo 2494L - Drawing

Elo 2494L - User Manual

Elo 2494L - Agency Approval Certificates

Need more information? Contact Sales